Warranty Policy

BDLFurniture is committed to providing reliable, quality furniture. This Limited Warranty applies to eligible products purchased through official BDLFurniture sales channels and used in normal residential, non-commercial settings.

1. Warranty Period

All BDLFurniture furniture products are covered by a one-year Limited Warranty. The warranty period begins on the date the product is delivered.

This warranty covers defects in materials or workmanship that arise under normal residential and non-commercial use. The one-year warranty applies to all eligible products, components, and materials.

2. Warranty Remedies

If your product develops an eligible defect during the one-year warranty period, please contact the BDLFurniture Customer Service Team.

Depending on the product condition, the nature of the defect, and the availability of replacement parts, BDLFurniture may:

• Provide an appropriate repair solution;
• Supply replacement parts;
• Replace the product when repair is not appropriate; or
• Offer another reasonable solution.

Approved warranty repairs or replacement parts will be provided free of charge during the applicable warranty period.

If the original model, color, fabric, or component is unavailable, BDLFurniture may provide a substitute product or part of comparable function and value. Reasonable differences in color, texture, dimensions, or appearance may occur.

3. Warranty Eligibility

This Limited Warranty applies only to:

• Products purchased through official BDLFurniture sales channels;
• The original purchaser of the product;
• Products used in normal residential settings;
• Products used for personal, non-commercial purposes;
• Products used according to their intended purpose; and
• Products supported by a valid order number or proof of purchase.

This Limited Warranty is non-transferable. It does not apply to secondhand or resold products, products purchased or held for resale, or products used in commercial, rental, office, display, public-space, or other non-residential environments.

4. What Is Not Covered

This Limited Warranty does not cover damage, defects, or changes in appearance resulting from:

• Normal wear and tear, fading, pilling, impressions, or natural aging;
• Negligence, abuse, misuse, accidents, or improper operation;
• Fire, water damage, impact, or other external causes;
• Improper assembly, installation, cleaning, care, or maintenance;
• Use of unsuitable cleaning products or chemicals;
• Damage caused by pets;
• Unauthorized repairs, modifications, or structural alterations;
• Commercial, rental, office, resale, display, or public-space use;
• Damage caused during transportation, relocation, or reinstallation;
• Improper storage, excessive moisture, direct sunlight, or extreme temperatures;
• Minor variations that do not affect normal product use; or
• Any issue reported after the one-year warranty period.

5. How to Make a Warranty Claim

To request warranty service, please email the BDLFurniture Customer Service Team and provide:

• Your order number or valid proof of purchase;
• The original purchaser’s name and contact details;
• The product name or model;
• A detailed description of the issue;
• Clear photos showing the product and affected area; and
• A video of the issue, if requested.

Submitting a claim does not automatically mean that it has been approved. BDLFurniture may request additional information before determining eligibility.

6. Additional Terms

To the extent permitted by applicable law, BDLFurniture reserves the right to determine the most appropriate repair, replacement, or other remedy.

A repair or replacement does not restart or extend the original one-year warranty period. Any repaired product, replacement part, or substitute product will remain covered only for the remainder of the original warranty period, unless otherwise required by applicable law.

This Limited Warranty does not affect any statutory consumer rights available under applicable law.

7. Contact Us